Call Management Services


Call Management Services User Guide (Opens in New Window) (PDF file of 811 KB)
User Guide of each service (HTML format)

To consult the rates or to order a Call Management Service, you have to authenticate as a Télébec customer with your telephone number and your PIN.

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These are the Call Management Services that you can add to your telephone line.

Call Display Detail Price
This service lets you see the number of the person calling before you answer the phone, so you can screen your calls.
 
Name Display Detail Price
This service displays the name as well as the number of the caller before you pick up the receiver, so you can personalize your greeting. Call Display is a prerequisite for Name Display.
 
Visual Call Waiting Detail Price
With this service, you can see the name and number of a second caller when you’re already on the telephone. This service is free if you already subscribe to Call Waiting, Call Display and Name Display.
 
Call Waiting Detail Price
Don’t worry about missing important calls. This service lets you put your caller on hold while you take a second call. A soft beep while you’re on the line tells you someone else is trying to reach you.
 
Speed Calling 8 Code Detail Price
With this service, you can program up to 8 local or long distance numbers with codes (2 to 9) that you can then dial instead of the whole number.
 
Speed Calling 30 Code Detail Price
With this service, you can program up to 30 local or long distance numbers with codes (20 to 49) that you can then dial instead of the whole number.
 
Three-Way Calling Detail Price
A three-way conversation, without leaving home. With this service you can talk to two other people in two different places at the same time. You can plan work projects or make arrangements with friends or family.
 
Call Trace Detail Price
This service can trace the telephone number of a harassing or threatening call. The number can be recorded in case you wish the police to take action against the caller.
 
Contact Bundle Detail Price
This bundle includes the following services: Name Display, Call Display, Voice Mail, Call Return, Three-Way Calling, Speed Calling (8 numbers) and Call Forwarding. Available where technology permits.
 
FlashPack Bundle Detail Price
This bundle includes the following services: Name Display, Call Display and Voice Mail.
 
Intercommunication Detail Price
This service transforms your telephone into an intercom, so you can talk to anyone in the house, or an outbuilding, without having to go looking for them.
 
Call Return Detail Price
This service lets you monitors a busy line for thirty minutes. A special ring tells you when the line is free, and the number is automatically redialled when you lift the receiver.
 
Voicemail Detail Price
This service beats any answering machine. It answers your phone even when your line is busy. Voicemail automatically answers your calls and records messages when you are unavailable or on the phone, or when you decide not to take calls.
 
Voicemail Plus Detail Price
The perfect complement to Voicemail, this service offers more ways to manage your calls: screen your messages as they come in, add up to 4 voice mailbox, save up to 50 messages, and more! Be notify by your pager when a message is deposited in your voice mailbox. Voicemail is a prerequisite to Voicemail Plus.
 
Call Forwarding Detail Price
With this service you can redirect your calls to a number where you can be reached - even to your cell phone, pager or voice mail.
 
Call Screen Detail Price
This service will divert up to 12 numbers you select to a polite recorded message stating you are unavailable. You can still receive calls from the people you want to hear from.
 
Personalized Ring Detail Price
Distinguish your calls from those of other household members.  This service adds up to two additional telephone numbers to the same phone line, each with its own distinctive ring.
 
SimRing Detail Price
This service (or Simultaneous Ringing service)allows up to two other numbers, such as a cell phone, pager, office line or another residential line, to ring at the same time as the primary telephone line.
 

Call Management Services are available where technology permits.