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With Call Waiting, you won't miss a call because you're already on the line. A soft beep will tell you when you have another call. You can then put your caller hold while you answer the second call.

Call Waiting will only work on one phone connected to your telephone line. It won't work if two or more extension phones are being used at the same time or if you've set up a Three-Way Call.

When Call Waiting is activated, the person trying to reach you will hear a ringing tone and not a busy signal. If you don't answer the second call within ten seconds, you'll hear another "beep".

If you are disconnected when you press the switch hook to take the second call, just hang up, wait for the phone to ring, and lift the receiver.

You can deactivate Call Waiting by pressing *70 and the person trying to reach you will hear a busy signal. Call Waiting is automatically reactivated when you hang up.

Consult the Call Management Service User Guide (Opens in New Window) for more details about the functionality of this option.

See the "Rates and Service Bundles" section for the monthly subscription rates of the Call Management Services.

Call Management Services are available where technology permits.