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Call Trace can trace the last call you received if it is a harassing or threatening call. The number can be recorded in the event that you wish the police to take action against the caller. Call Trace provides evidence that can be used in court.

You can subscribe to Call Trace on a monthly basis, for unlimited use of the service. Or you can opt to pay $5 each time you press *57, up to a maximum of $10 per month.

Call Trace only works with the last call received. If you receive another call afterwards, or if you hear the Call Waiting "beep" before you can activate Call Trace, this last call or the call waiting will be traced rather than the threatening call.

The caller's number is recorded by Télébec alone and will only be released to the police, if they request it. You will not be told the phone number of the person who made the harassing or threatening call.

Call Trace currently works with local and direct dialled long distance calls in calling areas equipped with Call Trace technology. If Call Trace is unable to trace the call, a voice message will let you know.

Call Trace can be used from any phone connected to your telephone line and works in calling areas equipped with Call Trace technology.

Consult the Call Management Service User Guide (Opens in New Window) for more details about the functionality of this option.

See the "Rates and Service Bundles" section for the monthly subscription rates of the Call Management Services.

Call Management Services are available where technology permits.