smarttouch services

Call Return

Order

Call Return *66 monitors a busy line for 30 minutes. A special ring tells you when the line is free and the number automatically redials when you lift the receiver.

Call Return *69 tells you the number of the last caller and, if you like, automatically redials it for you.

You can subscribe to these two services on a monthly basis, with unlimited use. You can also opt to pay $2.50 each time you press * 66 or * 69, up to a maximum of $23.95 per month for both functions combined.

With Call Return, you can still make or receive calls while you wait for the special Call Return ring.

The Call Return ring is only activated when your phone is not in use. The line you want is monitored for 30 minutes. When it is free, five attempts are made (one every six minutes) to alert you that the busy line is free. If, after 30 minutes, the call has not been able to be connected, the call return request is cancelled.

Call Return works for local and direct dialled long distance calls in calling areas equipped with Call Return technology. If Call Return won't work for a particular call, a voice message will tell you so.

Last Call Return cannot be used to return a call if transmission of the caller's number has been blocked.

Call Return can be used from any phone connected to your telephone line.

Consult the Call Management Service User Guide (Opens in New Window) for more details about the functionality of this option.

See the "Rates and Service Bundles" section for the monthly subscription rates of the Call Management Services.

Call Management Services are available where technology permits.