User Guide

Privacy Pack
The Privacy Pack includes the following four (4) features that allow you to filter important and/or unwanted calls:

• Selective Call Acceptance
• Selective Call Rejection
• Anonymous Call Rejection
• Priority Call

Please find below usage instructions on each feature included in the Privacy Pack.

SELECTIVE CALL ACCEPTANCE

Included in the Privacy Pack, this feature allows you to block all incoming calls except for those in your pre-configured list of up to 10 numbers.

To access Selective Call Acceptance:

1. Pick up the receiver and wait for the dial tone.
2. Dial *64.
3. Use the feature codes below:

Here is a list of codes to use in the Selective Call Acceptance menu:
0       To hear the Main Menu instructions.
3       To activate and deactivate Selective Call Acceptance.
#       To add a number to the list, followed by 01 to add the last incoming call to the list, or another number.
1       To review the list of numbers, followed by 07 to remove a number from the list.
*        To remove a number from the list.
08      To remove all numbers from the list.
09      To remove only anonymous numbers from the list.

Note:    Always review your list after making any changes, to confirm that your modifications have been saved.

USEFUL INFORMATION ABOUT SELECTIVE CALL ACCEPTANCE

• The codes may be used while listening to the instructions to speed things up.
• Selective Call Acceptance works in conjunction with Do Not Disturb.  As such, activating or deactivating either service causes the other to be activated or deactivated.  A full Do Not Disturb effect is achieved by removing all numbers from your Selective Call Acceptance list.

SELECTIVE CALL REJECTION (subscription to Privacy Pack required)

Included in the Privacy Pack, this feature allows you to select a list of up to 10 numbers from which incoming calls will automatically be rejected. Callers will hear a message announcing that incoming calls from the number in question are not being accepted.

To access Selective Call Rejection:

1. Pick up the receiver and wait for the dial tone.
2. Dial *60.
3. Use the feature codes below:

Here is a list of codes to use in the Selective Call Rejection menu:
0       To hear the Main Menu instructions.
3       To activate and deactivate Selective Call Rejection.
#       To add a number to the list, followed by 01 to add the last incoming call to the list, or another number.
1       To review the list of numbers, followed by 07 to remove a number from the list.
*        To remove a number from the list.
08      To remove all numbers from the list.
09      To remove only anonymous numbers from the list.

Note:    Always review your list after making any changes, to confirm that your modifications have been saved.

USEFUL INFORMATION ABOUT SELECTIVE CALL REJECTION

• Calls are selectively rejected by this service before any type of forwarding can be applied.
• Selective Call Rejection takes priority over Anonymous Call Rejection.  As such, callers on the selective rejection list will hear the selective rejection announcement.
• Rejected calls will not appear in any of your calling lists.

ANONYMOUS CALL REJECTION (subscription to Privacy Pack required)

Included in the Privacy Pack, this feature allows you to block incoming calls from withheld names and phone numbers. Callers will hear a message announcing that anonymous calls are not being accepted.

PRIORITY CALL (subscription to Privacy Pack required)

Included in the Privacy Pack, this feature allows you to prioritize your calls by assigning a distinctive ringtone to a list of up to 10 numbers.

To access Priority Call:

1. Pick up the receiver and wait for the dial tone.
2. Dial *61.
3. Use the feature codes below:

Here is a list of codes to use in the Priority Call menu:
0       To hear the Main Menu instructions.
3       To activate and deactivate Priority Call.
#       To add a number to the list, followed by 01 to add the last incoming call to the list, or another number.
1       To review the list of numbers, followed by 07 to remove a number from the list.
*        To remove a number from the list.
08      To remove all numbers from the list.
09      To remove only anonymous numbers from the list.

Note:    Always review your list after making any changes, to confirm that your modifications have been saved.

USEFUL INFORMATION FOR PRIORITY CALL

• Personalized Ring subscribers may wish to avoid activating Priority Call as both services use ringtones that may be similar (or identical if you have a third additional line).

Certain conditions apply, including a 12-month commitment at time of subscription. Offer valid for residential customers only, where technology permits. The customer must have a Touch-tone phone. Rotary phones are not compatible. An Internet connection is required to access the Call Feature Management website. Display features require a phone equipped with a display window. Certain features are activated and deactivated by phone.