advanced phone service


User Guide

Reminder Call
Allows you to have your phone ring at a specific time, like an alarm, to remind you of an appointment, or to wake you up in the morning. If you do not answer, Reminder Call will ring one more time, one minute later.

You can choose to program an "individual" Reminder Call to ring within 24 hours.  You can also choose to program a "regular" Reminder Call to ring at a regular time every day, or once a week.

ACTIVATION BY PHONE

Individual Reminder Call:

To activate an individual Reminder Call:

  1. Dial *310.
  2. Enter the time of the desired Reminder Call in a 24-hour format, then press the pound sign (#).
  3. A voice message will confirm the activation of Reminder Call and will offer you the choice of canceling it if you wish.

To delete all Reminder Calls:

  1. Dial *311.
  2. Hang up.

To check your individual Reminder Calls:

  1. Dial *313.

To delete a single individual Reminder Call:

  1. Dial *313 to check the list of your active Reminder Calls.
  2. Hang up.
  3. Dial *312.
  4. Indicate the time of the one-time Reminder Call you wish to delete, then press the pound sign (#).
  5. Hang up.

Regular Reminder Call:

To activate a regular Reminder Call:

  1. Dial *314.
  2. Enter the time of the desired Reminder Call in a 24-hour format, then press star (*).
  3. A message will ask you to choose from the following frequencies:
    • (1) to (7), (1) being every Monday and (7) being every Sunday
    • (8) every weekday
    • (9) every day
  4. A voice message will confirm that the Reminder Call has been activated and will offer you the choice to cancel it if you wish.

To delete all regular Reminder Calls:

  1. Dial *315.
  2. Hang up.

To check the list of regular Reminder Calls:

  1. Dial *317.

To delete a single regular Reminder Call:

  1. Dial *317 to check the list of your active reminder calls.
  2. Hang up.
  3. Dial *316.
  4. Indicate the day and time of the Reminder Call that you wish to delete, then press the pound sign (#).
  5. Hang up.

 Activation by Internet

Refer to Online Help for a more detailed explanation.

Certain conditions apply, including a 12-month commitment at time of subscription. Offer valid for residential customers only, where technology permits. The customer must have a Touch-tone phone. Rotary phones are not compatible. An Internet connection is required to access the Call Feature Management website. Display features require a phone equipped with a display window. Certain features are activated and deactivated by phone.