User Guide

Find-Me-Follow-Me
Allows incoming calls to be transferred to one or more other phone numbers.  Depending on the rules that you define, the destination phones may ring simultaneously or one after another until someone answers.

Activation by phone:

Once you have programmed the Find-Me-Follow-Me feature via the Call Feature Manager web-tool, you will be able to deactivate it completely by phone (as well as turn it on again the same way, with the same settings you programmed online).

• To activate consecutive Find-Me-Follow-Me, dial *371.
• To deactivate consecutive Find-Me-Follow-Me, dial *372.

USEFUL INFORMATION ABOUT FIND-ME-FOLLOW-ME

• If you program in a phone number that generates a long-distance call from your home phone number, be sure to enter 1 before the area code (example: 1-819-123-4567).
• When you add Find-Me-Follow-Me rules via the Call Feature Manager web-tool, it is important that your Voicemail at home not be entered as the first rule, since it will then take all of the messages without allowing the other phone numbers to ring.
• If you want your Voicemail to take the messages after all of the numbers have rung, you may enter your Voicemail Remote Access number as the last Find-Me-Follow-Me rule.  This is the Voicemail Remote Access number that you were given when you subscribed to the service.

Certain conditions apply, including a 12-month commitment at time of subscription. Offer valid for residential customers only, where technology permits. The customer must have a Touch-tone phone. Rotary phones are not compatible. An Internet connection is required to access the Call Feature Management website. Display features require a phone equipped with a display window. Certain features are activated and deactivated by phone.