advanced phone service


User Guide

Call Barring
Allows you to block certain types of outgoing calls, such as overseas long-distance calls or calls to 1 900 numbers.  The default setting on this service allows all types of outgoing calls (no features are activated).

Here are the programming codes to "Activate" Call Barring on certain types of calls using your home phone:

PROGRAMMING CODES

TYPES OF CALLS BLOCKED

Dial *341

All calls

To block ALL calls (local, long distance, etc.) with the exception of emergency numbers (911, 811, 611) and toll-free numbers (example 1 800).

Dial *342

Long-distance phone calls

To block long-distance calls: national calls (within North America, including Alaska and Hawaii) and international calls (overseas).

Dial *343

International

To block international (overseas) long-distance calls only.

TIP: This option can be used if you have dial-up Internet access (by modem) and you want to prevent "autodialer" software from disconnecting your modem, often without your knowledge, and dialing a long-distance number to another server overseas, thus entailing considerable long-distance charges on your phone bill.

Dial *344

Operator Assistance

To block calls requiring the assistance of the operator (411 and 0).

Dial *345

Services with access codes

To block calls that allow phone access to Call Management Services, such as *66, *69, *71, etc.

Dial *346

Toll calls

To block calls placed to toll numbers (ex. 1 900).



Here are the programming codes to "deactivate" Call Barring on certain types of calls:

IMPORTANT: You will prompt for a PIN before you will be allowed to deactivate these features. This PIN number is the same as the one used for Remote Access to Call Forwarding.

PROGRAMMING CODES

Types of calls unblocked

Dial *351

All calls

To deactivate Call Barring on ALL calls (local, long distance, etc.) Emergency numbers (911, 811, 611) and toll-free numbers (example 1 800) are not affected. This function lets you re-establish all type of calls.

Dial *352

Long-distance phone calls

To deactivate Call Barring on long-distance calls: national calls (within North America, including Alaska and Hawaii) and international calls (overseas).

Dial *353

International

To deactivate barring of international (overseas) long-distance calls only.

Dial *354

Operator Assistance

To deactivate barring of calls requiring operator assistance (411 and 0).

Dial *355

Services with access codes

To deactivate barring of calls that allow phone access to Call Management Services, such as *66, *69, *71, etc.

Dial *356

Toll calls

To deactivate barring of calls placed to toll numbers (ex. 1 900).


Activation by Internet

  1. Access the Call Feature Manager web-tool at: http://telephony.telebec.com (Opens in New Window).
  2. Go to the "Settings" tab.
  3. "Call Barring" sub tab.

You can block the same types of calls that you can by phone (see table above)

Note that the "Blocking functions that change the line" feature can only be accessed through the Call Feature Manager web-tool.  It can be used to block any changes to your phone service.  For instance, this feature can prevent someone else from changing your Call Forwarding, Reminder Call and Find-Me-Follow-Me settings.

Certain conditions apply, including a 12-month commitment at time of subscription. Offer valid for residential customers only, where technology permits. The customer must have a Touch-tone phone. Rotary phones are not compatible. An Internet connection is required to access the Call Feature Management website. Display features require a phone equipped with a display window. Certain features are activated and deactivated by phone.