advanced phone service


User Guide

Three-Way Calling
Allows you to converse with two other people at different phone numbers.

To add a third person to the conversation:

  1. Ask the person with whom you are speaking to stay on the line.
  2. Press the receiver button briefly.
  3. Listen for three (3) "beeps" and the dial tone.
  4. Dial the number of the person you want to bring in on the conversation.
  5. When the third person answers, press the receiver button again. Three-Way Calling is now established.

If there is no answer, if you reach a voice mailbox, or if the line is busy:

  1. Press the receiver button twice. You are now reconnected to your first caller.
  2. If you want to try to reach another person, press the receiver button briefly again.
  3. Listen for three (3) "beeps" and the dial tone.
  4. Dial the phone number.

If you dial a wrong number:

  1. Press the receiver button three (3) times.
  2. Listen for three (3) "beeps" and the dial tone.
  3. Dial the telephone number again.

To end communication with the  third person:
Press the receiver button briefly. You will be reconnected to your first caller.

Please note that the people you have called can hang up at any time without breaking the connection. If you hang up, however, the connection will be cut, because you established the Three-Way Calling.

USEFUL INFORMATION ABOUT THREE-WAY CALLING

Certain conditions apply, including a 12-month commitment at time of subscription. Offer valid for residential customers only, where technology permits. The customer must have a Touch-tone phone. Rotary phones are not compatible. An Internet connection is required to access the Call Feature Management website. Display features require a phone equipped with a display window. Certain features are activated and deactivated by phone.