User Guide

Call Display / Visual Call Display
You can see the caller's number and name before you answer if the phone is equipped with a display window.

With Visual Call Waiting, you can see the name and number of the second caller when you are already on the line.  And, since you know who is calling, you can decide whether to take the second call or not.

With Call Display, you know who is calling before you pick up the receiver so you can personalize your greeting. With this feature, you will see the phone number from where the call is originating by the second ring.  So you can decide either to take the call immediately, to return the call at a more appropriate time, or to ignore undesirable calls.

With Name Display, both the caller's number and the caller's name are displayed. Name Display is very useful when you don't recognize the caller's number.

USEFUL INFORMATION ABOUT CALL DISPLAY AND NAME DISPLAY

• Call Display and Name Display require a telephone with a display window or a display module added to an existing phone.
• If "Unknown Number" appears on the screen, it means that the call was placed with operator assistance or from an area not equipped with Call Display technology.
• "Private Number" or "Private Call" means that the caller has intentionally blocked the display of his or her number.
• You may not always be able to call back numbers that are displayed as they may have originated from a telephone that cannot receive calls, such as payphones.
• Call Display and Name Display only work with calls placed from areas with Call Display technology.
• Certain phones equipped with a display window are not compatible with Visual Call Display.

Certain conditions apply, including a 12-month commitment at time of subscription. Offer valid for residential customers only, where technology permits. The customer must have a Touch-tone phone. Rotary phones are not compatible. An Internet connection is required to access the Call Feature Management website. Display features require a phone equipped with a display window. Certain features are activated and deactivated by phone.