Support for Telephone service
Prepaid Calling Card
Who is the Prepaid Calling Card meant for?
The Prepaid Calling Card is meant for people on the go -- teenagers, travellers, pager users, tourists, and people who use pay phones frequently.
Where can I purchase Prepaid Calling Cards?
Prepaid Calling Cards are sold in all convenience stores, pharmacies, grocery stores, tobacco shops and Bell outlets within Telebec territory.
What are the benefits of having a Prepaid Calling Card
- Eliminates the need to have change for pay phones.
- Call Long distance from your home or when you travel in Québec and Ontario (calls to Canada and United-States) for just 5.5¢ a minute.
What is the difference between a Prepaid Calling Card and a Calling Card
A Prepaid Calling Card has a certain cash value. It is mainly used for making long distance calls, however, it can also be used for local calls from a pay phone. The cost of the call is deducted from the value of the card.
With a Calling Card, you can charge long distance calls to your telephone bill from any telephone. And if you are subscribed to a Télébec long distance plan, you also enjoy the discounts offered under the terms of your plan. A usage fee applies to the Calling Card.
If the magnetic strip on my Prepaid Calling Card I bought does not work, what can I do
The magnetic strip automatically dials the access number when you insert the card in a payphone. If the magnetic strip doesn't work, place your call this way:
- Pick up the receiver;
- Dial the access number: 1 866 744-5556;
- Enter your card number (on back of card);
- Dial the number you wish to call and wait to be connected.
How do I use the Prepaid Calling Card
Consult the Using your Prepaid Calling Card section.
What are the calling rates of the Prepaid Calling Card
See the list of rates per minute (Opens in New Window) according to your call destination (french PDF file of 93 K).
NOTE: For local calls made from Télébec, NorthernTel and Bell payphones in Québec and Ontario.
Additional charges applicable on calls to overseas cellphones : *20¢, **30¢ and ***40¢ per minute.
3-minute minimum charge.
Rates are subject to change without notice.