Legal, Regulatory, Security and Privacy Information
1. Website terms and conditions.
The materials on TÉLÉBEC, LIMITED PARTNERSHIP's Website (the "Site"),
which may include text, images, audio clips, video clips, software and
other materials (the "Content"), are provided by TÉLÉBEC, LIMITED
PARTNERSHIP for informational purposes only. By accessing the Site or
downloading any Content, you agree to be bound by the terms and conditions
set out below ("Terms and Conditions"). If you do not agree to
these terms and conditions, do not access the Site or download any Content.
2. General Disclaimers
TÉLÉBEC, LIMITED PARTNERSHIP intends for the Content on the Site to be
accurate and reliable, however, since the Content has been compiled by
TÉLÉBEC, LIMITED PARTNERSHIP from a variety of sources, it is provided
to you "as is" and "as available". TÉLÉBEC, LIMITED PARTNERSHIP ASSUMES
NO RESPONSIBILITY TO YOU OR ANY THIRD PARTY FOR ANY ERRORS OR OMISSIONS
OF ANY KIND IN THE CONTENT, AND DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS,
EXPRESS OR IMPLIED, AS TO THE CONTENT AND TO ANY MATTER RELATING TO THE
SITE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES AND/OR CONDITIONS
OF NON INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSEE.
Links available on the Site will allow you to link to Websites not maintained
or controlled by TÉLÉBEC, LIMITED PARTNERSHIP, including sites of TÉLÉBEC,
LIMITED PARTNERSHIP's subsidiaries. TÉLÉBEC, LIMITED PARTNERSHIP provides
these links for your convenience, and is not responsible for the contents
of any linked site. TÉLÉBEC, LIMITED PARTNERSHIP uses reasonable efforts
to ensure the accuracy of its Content on the Site, but cannot and does
not warrant the accuracy, completeness, non-infringement, merchantability
or fitness for a particular purpose of any information available through
these links, and makes no representation or endorsement whatsoever about
any other Website which you may access through the Site. It is your responsibility
to ensure that any Website you choose to use is free of potentially destructive
items such as viruses.
IN NO EVENT WILL TÉLÉBEC, LIMITED PARTNERSHIP BE LIABLE FOR ANY DAMAGES
WHATSOEVER, INCLUDING SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SITE
OR THE CONTENT AVAILABLE OR REFERRED TO ON THIS SITE, OR ANY OTHER SITE
YOU MAY ACCESS THROUGH THIS SITE, EVEN IF ADVISED OF THE POSSIBILITY OF
3. Use of the Site
You may not post, upload, publish, reproduce, transmit or otherwise distribute
information or other material on this Site:
- constituting or encouraging conduct that would constitute a criminal
offence or give rise to civil liability;
- which is protected by copyright, or other intellectual property right,
or derivative works thereof, without obtaining permission of the copyright
- otherwise use this Site in a manner which is contrary to law or Netiquette,
or which would adversely impact use of the Site or the Internet by other
users, including the posting or transmitting of information or software
containing viruses or other disruptive components.
All Content published on or otherwise accessible through this Site is
protected by copyright. The Content, and the copyright in the Content,
are owned or controlled by TÉLÉBEC, LIMITED PARTNERSHIP or its content
suppliers. You may only use or reproduce the information in the Content
for your own personal, non-commercial or educational use. The Content
may not be otherwise used, reproduced, broadcast, published or retransmitted
without the prior written permission of the copyright holder. You must
abide by all copyright notices, information and restrictions contained
in any Content on or accessed through the Site, and maintain such notices
in the Content.
The TÉLÉBEC logo, is a trademark of TÉLÉBEC, LIMITED PARTNERSHIP, which
may be registered in Canada and other countries. Other TÉLÉBEC product
or service names or logos referenced in the Site are trademarks or registered
trademarks of TÉLÉBEC, LIMITED PARTNERSHIP or its subsidiaries. All other
products, services and company names mentioned in the Site may be trademarks
of their respective owners.
For a current list of the trademarks and tradenames of TÉLÉBEC, LIMITED
PARTNERSHIP and its related companies used on the Site, as well as trademarks
and tradenames licensed to TÉLÉBEC, LIMITED PARTNERSHIP or its related
companies by third parties, refer to the Trademark
List. The absence of a product or service name or logo from this list
does not constitute a waiver of the trademark or other intellectual property
rights of TÉLÉBEC, SOCIÉTÉ EN COMMANDITE or its related companies concerning
that name or logo.
You may not use any trademark displayed on the Site without the written
permission of TÉLÉBEC, LIMITED PARTNERSHIP or the relevant owner of the
You agree to defend, indemnify and hold TÉLÉBEC, LIMITED PARTNERSHIP
and its subsidiaries harmless from any and all liabilities, costs and
expenses, including reasonable attorneys' fees, related to any violation
of these Terms and Conditions by you or users of your account, or in connection
with the use of this Site or the placement or transmission of any information
or other materials on this Site by you or users of your account.
The TÉLÉBEC site originates from the province of Québec, Canada.
TÉLÉBEC, LIMITED PARTNERSHIP's products and services are offered in TÉLÉBEC,
LIMITED PARTNERSHIP's operating territory. Some products and services
referred to on the Site may not be available in all parts of TÉLÉBEC,
LIMITED PARTNERSHIP's territory. Consult your TÉLÉBEC, LIMITED PARTNERSHIP
business office, listed in your local telephone directory, for information
regarding the products and services which may be available to you in your
TÉLÉBEC, LIMITED PARTNERSHIP reserves the right to change or remove any
Content from the Site, in whole or in part, at its sole discretion, at
any time, without notice.
These Terms and Conditions, including the TÉLÉBEC, LIMITED PARTNERSHIP
Privacy and Security Policy and other documents referenced herein, constitute
the entire agreement between TÉLÉBEC, LIMITED PARTNERSHIP and you with
respect to your use of this Site. TÉLÉBEC, LIMITED PARTNERSHIP's failure
to insist upon or enforce strict performance of any provision of this
Agreement shall not be construed as a waiver of any provision or right.
If any of the Terms and Conditions is determined to be void, invalid or
otherwise unenforceable by a court of competent jurisdiction, such determination
shall not affect the remaining provisions hereof. This Agreement shall
be governed by and construed in accordance with the laws of the province
of Québec and the federal laws of Canada applicable therein.
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The security of your Web transactions is crucial. You may rest assured
that TÉLÉBEC, LIMITED PARTNERSHIP has taken all the reasonable precautions
possible to ensure that you can transact business on the telebec.com site
with complete peace of mind.
Of course, on the Internet, transactions must be secure from end to end.
Thus, here are a few important points to take into account before you
send confidential information over the Internet.
1. Security seal
Always make sure you are in a secure area when entering confidential
information. If you do not see the seal of confidentiality, or if the
seal is broken, the security of your Internet transaction cannot be guaranteed
and could be intercepted by a third party.
2. Transaction confidentiality
As a precaution, all transactions conducted in the secure area of telebec.com
are encrypted during their transfer between our website servers and your
PC. Special note: this service is only available with the most recent
versions of Netscape and Microsoft Explorer, which support the 128-bits
SSL security protocol.
3. How do I quit telebec.com ?
It is preferable to end a session on telebec.com by clicking on "Quit
session" on the screen. This is the safest method of exiting.
4. Clean out cache memory
The cache memory stores files in use locally, significantly improving
While the cookies used on the Télébec Web site are not stored on your
hard drive and are used only to maintain variable data during your browser
session, to protect the confidentiality of your information, we recommend
that you clean out your cache memory after each session
on telebec.com. This is especially important if the workstation you use
for online transactions is shared by other users.
5. A secret code: Your PIN
The PIN (or password) is the simplest and most efficient way of controlling
access to your confidential information. Proper management will maximize
When you visit telebec.com for the first time and you switch to "online
order" mode or access confidential information about your account, a secure
authentication process will be activated and you will be prompted to enter
your telephone number, your five-digit access code (which appears on your
phone bill), and your personal identification number (PIN). The PIN is,
in actual fact, a password.
We suggest that you choose a password that will be easy to remember.
It must be comprised of six to eight digits. However, do not choose a
password based on your personal information; it will make it too easy
for scam artists to guess. Especially, do not use any part of your five-digit
access code, which is easily found on your bill.
Some advice: Do not tell anyone your password. Do not store it on your
computer. Do not write it down anywhere, but if you must, keep the paper
in a safe place. Finally, for maximum security, you should change your
password at least once a month. To do this, simply access the "My PIN".
6. Consumer Responsibility
TÉLÉBEC, LIMITED PARTNERSHIP follows rigorous and very strict security
standards. Every reasonable precaution possible has been taken to protect
the confidentiality of all information transmitted during transactions
on telebec.com. Nevertheless, the consumer must also take necessary measures
to maintain a high level of security.