Customer care

By phone

Monday through Friday, 8:00 a.m. to 5:00 p.m.
Toll free: 1 888 TÉLÉBEC (835-3232)
For help in using our voicemail system, see the PDF file (383 K)

By mail

Télébec Mobilité
Customer Care
555, avenue Centrale
1^st floor
Val-d'Or (Québec)
J9P 1P6

By Internet

Write to us at clientele@telebecmobilite.ca. Be sure to provide your full name, address and telephone number, or click here to fill out our email form.

Repair Service

To reach the Customer Service Department or the Repair Department of Télébec, use, free of charge, *611.