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Consumer Information

Virus Alert

NOTICES AND ALERTS

Spoof email that purports to be from your Internet Service Provider or another domain name.

Beware of any email that appears to have come from, among others, "lino.sympatico.ca", "telebecinternet.com" , or "telebec.com".

Télébec Internet or Télébec will never send you a message containing a file attachment. If you receive such a message, DO NOT OPEN THE FILE ATTACHMENT. IT IS A VIRUS.

From time to time, Télébec Internet or Télébec will send you a text message to inform you of planned activities or changes. We will explain how you can obtain more information.

Spoof email may also look like a computer virus alert and ask you to open a file attachment. It might mention a bill or ask you to read the attached file, otherwise your service might be cancelled. DO NOT OPEN THE FILE ATTACHMENT.

EXAMPLES OF SPOOF EMAIL ABOUT VIRUSES:

From: lino.sympatico.ca's Internet Virus Department
Subject: Virus Alert

We have detected a possible computer virus on your computer. You must open the details of the report within 24 hours or we will be forced to shut down your internet service.

Please Click Below Then Press "open" To View The Report. If you do not open this report in 24 hours we will suspend your internet service. If nothing apears on your virus report please disregard this message.


Dear user of Telebec.com,

Our main mailing server will be temporary unavaible for next two days, to continue receiving mail in these days you have to configure our free auto-forwarding service.

Pay attention on attached file.

For security reasons attached file is password protected. The password is "88312".

Have a good day,
The Telebec.com team
http://www.telebec.com


From: lino.sympatico.ca's Internet Virus Department
Subject: Virus Alert

We have detected a possible computer virus on your computer. You must open the details of the report within 24 hours or we will be forced to shut down your internet service.

Please Click Below Then Press "open" To View The Report. If you do not open this report in 24 hours we will suspend your internet service. If nothing apears on your virus report please disregard this message.

We recommend that you update your antivirus software regularly.

Thank you for your vigilance!